Operational Performance

Achieving the Government’s Goals

Our commitment to delivering safe, reliable and sustainable services to the community is at the core of everything we do.

Our outcome-based framework is delivered using a Program Management approach to deliver six services aligned to State Government Goals. The identification of actions delivered through these services is influenced and driven by the four areas of focus identified in our strategic direction Keeping WA Moving.

This table shows services and outcomes aligned with Government Goals and influenced by our strategic areas of focus.

Government Goal	Main Roads Services	Main Roads Outcome
	Customer     Movement     Sustainability     Safety
Results based delivery	Road Safety	Providing a safe road environment
	Road Efficiency	Reliable and efficient movement of people and goods
	Road Management
Stronger focus on regions	Road Maintenance	A well-maintained road network
State building – Major Projects	State Development	Facilitate economic and regional development
Social and environmental responsibility	Community Access	Improved community access and roadside amenity

Changes since last report

There have been no changes to our service and outcomes since the last report

Expenditure by service in $ million

A scorecard providing a summary of how well we are performing on a wide range of issues material to our business and our customers is available by clicking here.