• Home
• Introduction
  • Introducing Our Report
  • Statement of Compliance
  • Introducing Us
• Snapshot
  • Highlights of the Year
  • Challenges and Opportunities
  • Performance Scorecard
  • Finance Summary
  • Workforce Profile
• Our Leaders
  • Commissioner's Review
  • Managing Director's Message
  • Corporate Executive
• Performance
  • How We Achieve Government Goals
  • Road Safety
  • Road Efficiency
  • State Development
  • Maintenance
  • Community Access
  • Office of Road Safety
  • Road Management
• Business Activities
  • Environmental Management
  • Enhancing Relationships
  • Developing Capabilities
  • Safety, Health and Wellbeing
• Governance
  • Principle 1
  • Principle 2 & 3
  • Principle 4
  • Principle 5
  • Principle 6
  • Principle 7
  • Principle 8
  • Principle 9
• Performance Measures
  • Statement of Certification
  • Key Performance Measures
  • Financial Statements
  • Notes to Financial Statements (PDF)
• Appendices
  • Appendices
  • Glossary
  • Acronyms

Introduction

This Section reports on the support services that are pivotal in the delivery of our projects and the ongoing operation and management of the road network. It takes into consideration the management of environmental practices; shows how we have built good relationships with our customers and stakeholders; and details our efforts in the development of our employees, their capabilities and their safety, health and wellbeing. We constantly strive to ensure we improve our support services. The various components that we are reporting on in this section are:

Environmental Management

• Case Study: City East Alliance achieves Australian first

Enhancing Relationships

• Case Study: Empowering the Community in Investment Decision Making

Developing Capabilities

• Case Study: Using Catalyst Teams to develop our Strategic Framework

Safety, Health and Wellbeing

• Case Study: Developing Safety Awareness in the Goldfields-Esperance Office

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