How we create value
Our road to value creation is built around our aspiration to provide world class outcomes for the customer through a safe, reliable and sustainable road-based transport system.
|Term In Report
|What it means for our business
|Strong leadership of a diverse and inclusive values-driven workforce that is operating in a safe environment and has the right skills, capability and training.
|Enhancing Safety, Health and Wellbeing
|A strong culture that recognises and cultivates innovation taking up the challenges ahead.
|A well-maintained road-based transport network that is safe, reliable and sustainable, centred on what our customers need and value.
|Improving the mobility of people and the efficiency of freight through a well-managed and reliable road network.
|Managing the Environment
|The environmental resources used in delivering our services.
|Financial Overview Financial Statements
|Sources of funding and appropriations utilised.
|Improving Customer Experience
|Social and relationship
|Putting the customer and their experience at the centre of everything that we do.
Keeping WA Moving is our strategic direction; it underpins everything we do as we seek to deliver on our aspiration
To provide world class outcomes for the customer through a safe, reliable, and sustainable road-based transport system.
Areas of Focus
Our four areas of focus are based on delivering value and the future needs of customers and stakeholders.
Provide a transport network centred on what our customers need and value
Improve mobility of people and the efficiency of freight
Develop a sustainable transport network that meets social, economic and environmental needs
Provide improved safety outcomes for all users of the transport network
These are the foundation upon which our organisation is built. They represent our culture, guide our behaviours, and influence decision-making and relationships with each other, our customers, and partners.
- Roads matter – Taking pride in managing the road network for the benefit of the community.
- Working together – Enhancing relationships and teamwork.
- Excellence in customer service – Understanding and providing what is important to our customers.
- Embracing challenge – Anticipating and taking up challenges.
- Professionalism – Delivering the highest standards of service and expertise.
- Family – Respecting and supporting our customers, the community and each other.
Shaping future direction
In addition to our areas of focus, each year we identify Strategic Initiatives which provide short-term priorities to help shape our strategic direction. These are reviewed by our leadership team annually and may last one or many years depending on any change in internal and external priorities. Our current Strategic Initiatives are:
Incorporate changes to policies, processes, designs, and systems management to achieve our commitment to road safety to reduce death and serious injuries on Western Australian roads by at least 50 per cent by 2030, and to eliminate serious trauma by 2050.
Skills and Capabilities
Ensuring that we have the right skills and capabilities to deliver business outcomes now and into the future. This includes succession planning, knowledge management and development programs; it also includes externally focused activities to ensure that industry has the capacity to support our works.
Future Transport and Technology
Further understanding the impacts of connected and automated vehicles, Intelligent Transport Systems, cybersecurity, digitalisation, artificial intelligence, and related technologies by removing barriers for adoption or supporting trials when appropriate. This potentially includes studies, simulations, trials, working groups, etc.
Aboriginal Engagement and Participation
Ensuring that we are committed to the engagement of Aboriginal peoples, to providing a workplace where Aboriginal cultures and histories are embraced and respected and that full participation in our workforce and supply chain is commonplace. It includes, but is not limited to, direct employment, Aboriginal business procurement and ensuring Aboriginal participation in our supply chain.
Net Zero Emissions and Decarbonisation
Helping the transition towards a low carbon and climate resilient Western Australian economy to support the government’s aspiration for net zero emissions by 2050. We will proactively support actions to remove carbon emissions from our activities and supply chain where practicable.
Value creation chain
Our aspiration is to provide world class outcomes for the customer through a safe, reliable and sustainable transport system.