How we create value
Our road to value creation is built around our aspiration to provide world class outcomes for our customers through a safe, reliable and sustainable road-based transport system.
Areas of Focus
Areas of focus help us to identify and focus on what is important over the long term.
Customers
Provide a transport network centred on what our customers need and value
Movement
Improve mobility of people and the efficiency of freight
Sustainability
Develop a sustainable transport network that meets social, economic and environmental needs
Safety
Provide improved safety outcomes for all users of the transport network
Capability
Develop our people and industry to create a mentally healthy, skilled and inclusive workforce
Strategic Initiatives
Our strategic initiatives provide short-term priorities to help shape and inform our longer-term strategic direction.
Road Safety
Future transport and technology
Net Zero Emissions and Decarbonisation
Skills and Capabilities
Aboriginal Engagement and Participation
Key resources
There are seven resources that we use to deliver our outcomes to the community representing the value we create from what we do.
| Resource | Referred to inreport | What it means for business |
|---|---|---|
 |
A future ready workforce | Strong leadership of a diverse and inclusive values-driven workforce that is operating in a safe environment and has the right skills, capability and training |
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A strong culture that recognises and cultivates innovation taking up the challenges ahead | |
 |
Operational performance | A well-maintained road-based transport network that is safe, reliable and sustainable centred on what our customers need and value |
 |
Improving the mobility of people and the efficiency of freight through a well-managed and reliable road network | |
 |
Sustainability | The environmental resources used in delivering our services |
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Performance and financials | Sources of funding and appropriations utilised |
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Customer and community | Putting the customer and their experience at the centre of everything that we do |
