Key Performance Indicators

1. Frequency rate is (the number of LTI/Ds over the previous 12 months)*1,000,000 divided by the number
   of hours worked during that 12 month period.
2. Incidence rate is (the number of LTI/Ds divided by the number of employees)*100.
3. Severity rate is (the number of LTI/Ds that resulted in 60 days or more lost divided by the total number
   of LTI/Ds)*100.
4. Return to work (RTW) within 13 weeks (number of LIT/D with a RTW outcome with 13 weeks divided by Number of LTI/Ds reported) * 100.
5. Return to work within 26 weeks (number of LIT/D with a RTW outcome with 26 weeks divided by Number
   of LTI/Ds reported) * 100.

Key Achievements

Safe Observation Conversations

A Safe Observation Conversation allows interaction between a supervisor/manager and an employee/contractor. It provides an opportunity to identify, discuss and prevent workplace hazards and at-risk behaviours before they cause harm. This initiative was implemented in March 2015 to:

• increase visible leadership from senior management and encourage safety communication between colleagues
• empower the workforce to communicate with leaders
• encourage safe and correct working processes and behaviours.

The introduction of Safe Observation Conversations aligns with our transition into a more mature culture that has strong collaborative relationships and leadership demonstrated at all levels.

A Move Towards e-Learning

An ergonomic e-learning module has been developed to assist staff to assess their workstation setup and enable them to mitigate ergonomic injuries. Other safety compliance-based training, such as the Corporate Safety Induction and Asbestos Awareness Training, are being transitioned into e-learning to allow for high-impact training, such as scenario-based training. This will have greater impact in the capability development of our workforce.

Safety Commitment Cards

Safety Commitment Cards promote a positive safety culture and demonstrate commitment to safety at every level of the business. We invite staff to sign a commitment poster within their team, which serves as a tangible and visible reminder of our duty of care as employees and employers.

The concept was developed by a working group that discussed initiatives to promote and lead Safety, Health and Wellbeing across the State.

Taking a Proactive and Preventative Approach

Our health and wellbeing resource centre is regularly updated, aligning with our commitment to providing a confidential Employee and Manager Assistance Program. This organisation-funded counselling service provides support to employees who may be experiencing problems that are affecting their job performance or personal lives.

Our corporate Health and Wellbeing Calendar gives employees the opportunity to participate in community charity events such as the City to Surf, HBF Run for a Reason and various Government-endorsed corporate sports activities. We encourage staff to take part in organised activities to raise funds for charity, and participate in presentations and activities that promote healthy behaviours or interventions.

Petrol Guidepost Rammers

After a number of serious incidents involving manual guidepost rammers, petrol guidepost rammers have been researched and trialled. The implementation of this engineering control has decreased guidepost rammer-related serious incidents, with zero incidents recorded since inception. Manual handling hazards, which were present with manual guidepost rammers, have also reduced.

Third Party and Work Safe Plan Certification

Our Occupational Safety and Health Management System (OSHMS) has been assessed and recommended for re-certification to Australian Standard 4801 in July 2015. Corporately, we maintain
a WorkSafe Plan – Gold Certification.

Lost Time Injuries

Lost Time Injury/Date is defined as an injury or disease that results in the affected employee being unable to work for one full shift or longer. The following graph illustrates the combined performance of Main Roads and our contractors during the year.

*We rely heavily on all contractors to provide accurate information within the required timeframe. LTI Contractor statistics are accurate at the time of reporting.

The majority of the serious incidents involved vehicles, plant, and manual tasks/ergonomics. Our focus now is to minimise the likelihood of these risks recurring.

Summary of all Incidents by Type and Severity

Workers’ Compensation and Injury Management

Initiatives developed around injury prevention and management include:

• providing onsite support and guidance for returning employees to assist in their successful return to work
• developing educational material, such as toolbox topics, to build manager and employee awareness and capability
• consulting with new employees who have been identified in the pre-employment processes as needing injury prevention and management assistance.
• Fourteen workers compensation claims of which six have been finalised, two are pending and one was declined

Of our injured workers 85 percent have returned to their pre-injury role and hours within 13 weeks and 92% have returned between 13 and 26 weeks of sustaining their injury.

Total Number of Claims Lodged