Movement
Improve mobility of people and the efficiency of freight
We have continued to explore and seek to explain how we create value through the lens of the International Integrated Reporting <IR> Framework. We have identified seven capitals that reflect the key resources that are inputs to our business. This business model reflects the achievement of our Aspiration through Keeping WA Moving, our strategic direction, which in turn drives the delivery of our services to the community resulting in the value we create through our activities.
Customers
Provide a transport network centred on what our customers need and value
Safety
Provide improved safety outcomes for all users of the transport network
Sustainability
Develop a sustainable transport network that meets social, economic and environmental needs
Our Aspiration
We aspire to provide world class outcomes for the customer through a safe, reliable and sustainable transport system.
Our Values
Are the foundation upon which our organisation is built. They represent our culture, guide our behaviours, influence decision-making and influence relationships with each other, our customers and partners.
Roads matter
Taking pride in managing the road network for the benefit of the community.
Excellence in customer service
Understanding and providing what is important to our customers
Working together
Enhancing relationships and teamwork
Embracing challenge
Anticipating and taking up challenges
Professionalism
Providing high levels of expertise in delivering our services
Family
Respecting and supporting our customers, the community and each other
Value Chain
Our value chain demonstrates the primary activities in our business model and indicates where our most significant economic, environmental or social impact or value occurs. We have included in this model an additional dimension showing the interactions as we transition from activities within our organisation, through to recognising the importance of the relationships we have with our suppliers, stakeholders and the community and ultimately the customer impact or value creation outcome.
Strategic Asset Management
Corporate, policy, funding and project planning
Network Asset Operations
Operation of road network
Asset
Maintenance
Maintenance of the road network
Asset Upgrades / Contruction
Deliver public roads infrastructure
Road
Network Use
Use of the road network itself
• Within organisation
• Through relationships
• Customer impact
