2012 ANNUAL REPORT

We have launched a Program to say 'Thank You' to individuals and groups who work with us to deliver better services to the public. The program acknowledges that in order for us to achieve our vision and goals, help and support is needed from our customers and community members. Our Customer Recognition Program was launched in July 2011 and since its launch, four outstanding community members have received these Awards.

Rod Shaw

Metropolitan Region

Rod is a commuter bicycle rider who emails weekly advising of hazardous locations or damage to Principal Shared Paths used by bicycle riders and pedestrians. He provides reliable information on issues relating to particular sections of paths and provides practical advice, building a positive relationship with the people working on the maintenance of these paths.

Mike Norman

Metropolitan Region

Several times a year Mike does a 'Caltrop run' from Warwick train station to Perth City on his bicycle, using his panniers to collect the troublesome Caltrop weed. The return trip of 35 kilometres, removing Caltrop in both directions, takes him over five hours to complete. He involves and informs other bicycle riders and encourages them to actively remove the Caltrop which produces fruit with sharp spines causing punctures to bicycle riders. He also engages with residents and businesses to encourage their interest in the removal of this weed.

Mick “Sandfire” Lanagan

Pilbara Region

As a volunteer ambulance driver from Sandfire Roadhouse, Mick has attended numerous crashes along a 600 kilometres stretch of Great Northern Highway between Port Hedland and Broome. To reduce crashes and fatalities in the region, Mick educates travellers about the dangers of speed, fatigue, drink driving and not wearing seatbelts. As well as contributing to the Roadwise Committee and Heavy Vehicle Forum, he arranged a 'Blessing of the Road' with the Uniting Church in a bid to reduce fatalities along Great Northern Highway. This was supported by tourists, community members and the heavy vehicle industry.

Michael Filby

Great Southern Region

Michael's passion for the Walpole landscape saw him 'adopt', through Keep Walpole Beautiful, a 120-kilometres stretch of South West Highway which he keeps litter-free. Michael has won various awards for his work including the 2007 State Environment Award for litter prevention, the 2008 Dame Phyllis Frost Award, and the 2010 Outstanding Service Award from the Department of Environment and Conservation.